Sunshine Finsec & Mercantile Ltd

COMMON ESCALATION MATRIX

Details Contact Person Address Contact Number Email ID Working hours
Customer Care Mr. Kailash Tiwari Corporate Office 011-40043903, 9911964389 kailashtiwari1975@gmail.com Mon – Fri, 9AM-6PM
Head of Customer Care Mr. Sanjeev Kumar Corporate Office 011-40043903, 9871810056 sanjivjikmr777@gmail.com Mon – Fri, 9AM-6PM
Compliance Manager Mrs. Kavita Malhotra Corporate Office 011-40043901, 9891045611 kavitakkanu@gmail.com Mon – Fri, 9AM-6PM
Head of Depository Miss Priya Anand Corporate Office 011-40043904 sfinsec@gmail.com Mon – Fri, 9AM-6PM
CEO Mr. Arun Gupta Corporate Office 011-40043902, 9811450231 arun.gupta@sunshinefinsec.com Mon – Fri, 9AM-6PM

In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with SEBI at https://scores.gov.in/scores/Welcome.html or Exchange at:

NSDL: https://www.epass.nsdl.com/complaints/websitecomplaints.aspx

CSDL: https://www.cdslindia.com/Footer/grievances.aspx

NCDEX: https://ncdex.com/investor_complaint

BSE: https://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.aspx

NSE: https://investorhelpline.nseindia.com/NICEPLUS/

MCX: https://www.mcxindia.com/Investor-Services

Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal